The contact to check the availability of the boats will be carried out in the manner agreed by both companies. In order to formalize a reservation either via the web or telephone, it is understood that the dates are blocked from the moment the company Mallorca4Boat receives a transfer or payment of the reservation percentage agreed with the owner of the boat, or 100% of the total cost of the charter (VAT included).
If the reservation is made, the remaining amount must be paid on the day of boarding, prior to the start of the rental, through one of the following payment methods: Debit/Credit Card, Cash, Bank Transfer (after consultation with the shipowner). If you pay 100%, Mallorca4Boat will proceed with the payment of the rent, deducting the commission agreed with the owner or company of the boat. Once the reservation has been formalized, a document containing the reservation information, location of the vessels and customer information will be attached to the customer and the company or tenant owner.
Cancellations more than 14 days before the boat leaves: the penalty will be 0% of the rental price. Cancellations less than 14 days before the date of departure of the boat: the penalty will be 15% or the percentage agreed to block the reservation, cancellations the day before or the same day of the reservation the penalty will be 100% of the rental, different cancellation terms and conditions may apply depending on the rented boat. In case of not being able to charter due to bad weather conditions or problems with the boat, the company or owner of the boat must generate a “voucher” that will be given to the customer, in order to enjoy the charter in the next 365 calendar days or the amount of the reservation will be refunded.
If fuel is not included in the rental price. All ships will be delivered with a full tank, and it is the customer's responsibility to deliver them with a full tank upon their return to port.
The owner of the boat may require a security deposit to rent the boat at the time of signing the rental contract, the CUSTOMER must pay, as a deposit, a deposit to guarantee any damage, loss, breakage or damage caused by the misuse of the boat and its contents. Mallorca4Boat will not be able to manage the deposit for a Rental where the contract stipulates that the deposit is managed by the Owner of the boat or that the amount of the deposit is not completed and/or indicated at zero euros. The Tenant undertakes to have sufficient funds in his bank account for the direct debit of the security deposit at the time of the reservation request.
The deposit can be formalized by credit card or cash at the port of departure. If you do it with a credit card, the deadline for returning the deposit will be set by the bank's conditions (normally 8-10 days).
The delay in returning the boat will be penalized with the payment of 50€ for every 30 minutes of delay. The boat must be returned to the same collection point as the delivery port, respecting the schedule agreed in the contract.